hpe
$2,358.72
MFR #HC2M0E | SKU #9CP474 | UPC #

Key Features
Product Type | Warranty |
Manufacturer Part Number | HC2M0E |
Manufacturer Website Address | http://www.hpe.com |
Service Name | Foundation Care |
Manufacturer | Hewlett Packard Enterprise |
Brand Name | HPE |
9999999 in stock
Product Type | Warranty |
Provided Support | Defective Media Retention |
Provided Support | Collaborative Call Management |
Provided Support | Repair |
Provided Support | Remote Diagnosis |
Provided Support | Software Support |
Provided Support | Escalation Support |
Provided Support | Online Support Tools Access |
Provided Support | Phone Support |
Service Duration | 3 Year |
Service Type | Maintenance |
Service Location | On-site |
Brand Name | HPE |
Service Availability Days | 7 |
Service Availability Hours | 24 |
Product Type | Warranty |
Manufacturer Part Number | HC2M0E |
Manufacturer Website Address | http://www.hpe.com |
Service Name | Foundation Care |
Manufacturer | Hewlett Packard Enterprise |
Brand Name | HPE |
Marketing Information | Overview HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. Features Choice of Foundation Care service-level options Escalation management HPE electronic remote support solution Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products Access to electronic support information and services |
Product Supported | HP ProLiant DL385 Gen10 |
Provided Support | Phone Support |
Provided Support | Remote Diagnosis |
Provided Support | Repair |
Provided Support | Software Support |
Provided Support | Collaborative Call Management |
Provided Support | Defective Media Retention |
Provided Support | Escalation Support |
Provided Support | Online Support Tools Access |
Service Description | 24x7x4 Hour |
Service Duration | 3 Year |
Service Location | On-site |
Service Main Type | Maintenance |
Service Sub Type | Physical |
Service Sub Type | Electronic |
Service Characteristic | Labor |
Service Response Time | 4 Hour – Repair |
Weight | 1 lbs |
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