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Home > Products > Services and Warranties > Warranties > Service > HPE > hpe

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hpe

$7,396.94

  MFR #HV5Y7E | SKU #9CQ321 | UPC #

Key Features

    Product TypeWarranty
    Manufacturer Part NumberHV5Y7E
    Manufacturer Website Addresshttp://www.hpe.com
    Service NamePointnext Tech Care Critical with Defective Media Retention
    ManufacturerHewlett Packard Enterprise
    Brand NameHPE

9999999 in stock

Product TypeWarranty
Provided SupportDefective Media Retention
Service Duration3 Year
Service TypeTechnical
Service LocationOn-site
Brand NameHPE
Product TypeWarranty
Manufacturer Part NumberHV5Y7E
Manufacturer Website Addresshttp://www.hpe.com
Service NamePointnext Tech Care Critical with Defective Media Retention
ManufacturerHewlett Packard Enterprise
Brand NameHPE
Marketing Information

Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload.

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer’s products covered by HPE Tech Care.

Product SupportedHPE ProLiant DL560 Gen10 wOV
Provided SupportDefective Media Retention
Service Duration3 Year
Service LocationOn-site
Service Main TypeTechnical
Weight1 lbs

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